Contact the Approved Casino Sites Canada team

Appearing on this site as an approved Canadian casino requires passing a multi-step evaluation that covers legal status, payout integrity, operational reliability, and player-protection standards. If you want to understand exactly which criteria a casino must meet to earn approval, what disqualifies a site outright, or how we handle a casino whose status changes after initial approval, our editorial team is available at the editorial address to discuss these questions.

If you believe a casino deserves to be added to our approved list — or removed from it — and you have evidence to support that position, we want to hear from you. Submissions should include the name of the casino, the regulator under which it operates, a clear description of the issue you are raising, and any documentation you can provide. We treat these submissions as an integral part of our ongoing monitoring process.

One boundary applies consistently: this editorial team has no operational connection to the casinos it evaluates. We cannot access player accounts, process or expedite withdrawals, review verification submissions, or resolve complaints on behalf of any player. If you have an account problem at one of the casinos we approve, you must raise it directly with that casino's customer support. Unresolved disputes can be escalated to the Kahnawake Gaming Commission, which handles player complaints from Canadians without charge.

Personal data requests should be directed to the editorial address. We comply with applicable Canadian privacy legislation in handling all such requests within the required timeframe.

Email [email protected].

Details on data handling at Approved Casino Sites Canada are in the Privacy Policy; the rules of the site are in the Terms.